Refund Policy

1. 7-Day Satisfaction Guarantee

We offer a strict 7-day money-back guarantee for all new digital subscription orders. If you are not completely satisfied with our software service, you may request a full refund within 7 days of your original purchase date.

2. Refund Exceptions

After the initial 7-day period has elapsed, we do not provide refunds or prorated credits for any reason. Refunds will also be immediately void and denied if you violate our Terms of Service (such as sharing your account credentials or engaging in abusive behavior).

Technical issues originating on the client's side (such as poor local internet connection, outdated hardware, or incompatible operating systems) are not eligible for a refund after the guarantee period. Our support team is available to assist with configuration, but local hardware issues remain the user's responsibility.

3. Trial Periods

We strongly encourage all prospective users to utilize our trial period (when available) to thoroughly test our digital service on your specific hardware and network connection before committing to a paid subscription.

4. Refund Processing

To request a refund within the 7-day window, please contact our official support team with your transaction ID and account details. Approved refunds are processed back to the original payment method and may take 3-5 business days to appear on your statement.